Managed IT Services –
24/7 Support,
Cybersecurity &
Cloud Solutions
for Businesses

Alpha Innovations provides 24/7 managed IT services for businesses, government, and education. We simplify IT with AI-driven solutions, cybersecurity, and cloud infrastructure, helping you focus on growth. Serving clients in Charleston WV, Huntington, Beckley, Morgantown, and beyond, we are your trusted partner for secure, scalable, and intelligent tech support.

TAKE THE FIRST STEP

Managed IT Services – 24/7 Support,
Cybersecurity & Cloud Solutions
for Businesses

Alpha Innovations provides proactive managed IT services that keep
businesses, government agencies, and educational institutions secure,
efficient, and future-ready. Our certified engineers and 24/7 helpdesk
support streamline complex IT environments with AI-driven solutions,
advanced cybersecurity, and scalable cloud infrastructure.

Serving Charleston, Huntington, Beckley, Morgantown, and surrounding
regions, we deliver a complete IT operations framework backed by a 95%
client retention rate and an 80,000 sq. ft. data center—your trusted
partner for secure, scalable IT support.

Alpha Innovations provides proactive managed IT services that keep businesses, government
agencies, and educational institutions secure, efficient, and future-ready. Our certified engineers
and 24/7 helpdesk support streamline complex IT environments with AI-driven solutions, advanced
cybersecurity, and scalable cloud infrastructure.

Serving Charleston, Huntington, Beckley, Morgantown, and surrounding regions, we deliver
a complete IT operations framework backed by a 95% client retention rate and an 80,000 sq. ft.
data center—your trusted partner for secure, scalable IT support.

TAKE THE FIRST STEP

Managed IT Services – 24/7 Support, Cybersecurity & Cloud Solutions for Businesses

TAKE THE FIRST STEP

Managed IT Services – 24/7 Support,
Cybersecurity & Cloud Solutions
for Businesses

Alpha Innovations delivers proactive managed IT services tailored to help businesses,
government agencies, and educational institutions stay secure, productive, and
future-ready. With 24/7 helpdesk support, certified engineers, and AI-driven
solutions, we simplify IT complexity so you can focus on growth.

Whether you’re modernizing legacy systems, protecting data with advanced
cybersecurity, or scaling with cloud infrastructure, our team provides a complete IT
operations framework. We serve clients in Charleston WV, Huntington, Beckley,
Morgantown, and beyond.

Backed by a 95% client retention rate, an 80,000 sq. ft. data center, and decades of
IT leadership, Alpha Innovations is your trusted partner for scalable, secure, and
intelligent tech support.

Alpha Innovations delivers proactive managed IT services tailored to help businesses, government
agencies, and educational institutions stay secure, productive, and future-ready. With 24/7
helpdesk support, certified engineers, and AI-driven solutions, we simplify IT complexity so you
can focus on growth.

Whether you’re modernizing legacy systems, protecting data with advanced cybersecurity,
or scaling with cloud infrastructure, our team provides a complete IT operations framework. We
serve clients in Charleston WV, Huntington, Beckley, Morgantown, and beyond.

Backed by a 95% client retention rate, an 80,000 sq. ft. data center, and decades of IT leadership,
Alpha Innovations is your trusted partner for scalable, secure, and intelligent tech support.

TAKE THE FIRST STEP

ABOUT US

Empowering businesses by transforming technology complexity into actionable business capabilities while fostering genuine human connections.

At Alpha Innovations, we envision a world where businesses can harness the full potential of technology without the burden of complexity. By leveraging our expert team and innovative solutions, we simplify and streamline technology to empower our clients. Our commitment is to create impactful, user-centric experiences that drive business success and contribute to a brighter, more efficient future.

WE ACHIEVE YOUR VISION BY:

Combining Deep Expertise

With Cutting Edge Technology Solutions.

Providing Privileged Access

To Top-Tier Technology Ecosystems.

Genuine Human Connections

Ensuring A Collaborative Experience Tailored to Our Client's Needs.

Together With Our Partners

We Are Advancing the World Through Technology, and Creating Exceptional Experiences.

TESTIMONIALS

Maximize your organization’s potential as an industry leader with Alpha Innovations, your trusted AI partner.

"Alpha has the unique ability to break down technical terminology and communicate in a way that our staff can understand. This allows us to make critical business decisions for the county school system and properly allocate money for the correct technology."

"We have an excellent working relationship with Alpha Technologies. They are professional and complete jobs in a timely manner. Alpha Technologies have provided fantastic customer support and installation."

"I recommend the exemplary services of Alpha technologies and their technical assistants. We have worked together for more than seven years. Alpha's team of seasoned technicians have provided device and infrastructure purchasing guidance, assistance with E-rate planning and funding expenditures, network cabling services, and the overall design, orchestration and management of IT solutions and services. Alpha Technologies has become a valuable asset to McDowell County Schools. I highly recommend their services. I couldn't do without you guys!"

"Alpha Technologies has helped me sleep better at night as we now have a data recovery plan."

"You guys were a lifesaver for me."

"Even though I know we are one of Alpha's smaller clients, I never feel that way, the staff of Alpha Technologies make me feel like I am one of their most important clients. Doug always follows the golden rule and treats people the way he wants to be treated. I appreciate that I can go to him with any technical question, and he takes the time to give me a truthful and thoughtful answer."

"If you are seeking a vendor that has your best interests in mind, please consider Alpha Technologies. They are always willing to devote quality resources, thought and planning; the outcome is aimed at best-fit solutions and the end goal is your success. With all that is offered and coming, Alpha is staged to do just that – make you a success in your organization. Alpha has been instrumental in saving us an annual $50,000 in a staff role that is now augmented by Alpha tier 2 support services. We don't need to maintain benefits, training or management for this role, saving additional resources. And the aid that we've received from Alpha Technologies over the years has likely saved us much, much more than this."

"Service delivery is enhanced, positively impacting all of our departments by aiding them in communicating and collaborating effectively...These improvements would have never been possible, under the budget restrictions local government has faced over the last several years, without the guidance of Doug and his team at Alpha Technologies. The initial project has had a huge impact; with Alpha's help we enhanced services to fiber, upgraded network equipment and tied all offices into a more unified network and VOIP telephone system without costing us anything extra on a month-to-month basis."

"Highland Hospital (Process Strategies) sold its retail pharmacy to Fruth including equipment/servers and all. Only to find out there was data still on the server that Highland needed to access for billing purposes. I reached out to Fruth, and as you know, Alpha Technology handles the heavy lifting on the network side, so they put me in touch with Austin Templeton. I just wanted to comment on my experience with working with him and also Jessica Law. They are both very knowledgeable and helped me work through multiple VPN issues; one in particular which was related to a routing problem on my side. They were both committed to getting the issue resolved, even if it was on my end. I’m used to hearing something to the effect of “The problem is on your end”, and it being left at that. Anyway it was refreshing to work with someone with the expertise, professional, and courtesy to properly handle and resolve issues. Thanks."

EXPLORE OUR FULL MANAGED IT SERVICES

Discover Alpha Innovations Services with our Interactive Service Compass.

Alpha Innovations delivers advanced technology solutions to elevate your business. Our expertise ensures your IT needs are met with precision and innovation—from AI readiness to comprehensive support. Explore our Service Compass to see how our tailored solutions can drive growth, transformation, and lasting success in today’s fast-paced environment.

NEW OPTIMIZED SURVERY: AI CONSULTING &
DIGITAL TRANSFORMATION

Alpha Innovations: AI
Readiness Assessment

Alpha’s AI readiness assessment tool can check how prepared
you are as an organization to use artifical intelligence. The
assessment will help you discover:

• Whether your current technology and systems can handle AI.
• If there is enough good data for AI to work.
• If the team has the right knowledge and skills for AI.
• How well current processes and plans fit with AI.
• If the organization is open to AI and change.

Are you ready for the AI-driven future? Are you ready for the AI-driven future?

FREQUENTLY ASKED QUESTIONS ABOUT MANAGED IT SERVICES

What are managed IT services?

Think of Managed IT Services as having your own expert IT department, without the overhead. Alpha Innovations takes care of all your technology needs—from keeping your systems running smoothly to protecting your data—so you can focus on your core business, worry-free.

What industries does Alpha Innovations serve?

We partner with businesses across many sectors, understanding that each industry has its own tech landscape. Whether you’re in healthcare, manufacturing, education, or beyond, we tailor our IT support and security services to help you thrive.

Is Alpha Innovations' support available 24/7?

Yes, you can rest easy! Alpha Innovations offers round-the-clock support, 24 hours a day, 7 days a week, 365 days a year. We’re always here to keep your systems running smoothly and address any urgent IT needs, so your business never misses a beat.

Where do you provide services?

We’re local and global. Alpha Innovations provides on-site and remote services across Charleston, WV; Morgantown, WV; Huntington, WV; Bristol, NC; and the surrounding Tri‑State area (WV/KY/OH). We also operate nationwide and have delivered projects in 75+ countries, supporting multiple government locations across the United States.

Can you help support my internal IT team?

We don’t show up to replace people. We show up to add capacity and expertise. Choose co‑managed (we partner with your IT staff) or fully managed (we run IT for you). Either way, you get proactive support, faster response, and stronger security.

Do you assist with Microsoft 365 and Azure?

Definitely. From Microsoft 365 email, Teams, and SharePoint to Azure cloud services, we handle setup, migrations, security hardening, backups, and day‑to‑day management so everything just works.

How do you protect against cyber threats?

Alpha Secure XDR/MDR gives you round‑the‑clock protection. We correlate signals from your devices, users, and cloud apps, block attacks in real time, and our Security Operations Center (SOC) responds fast to contain threats.

Can you help schools with E-Rate planning?

Absolutely. We partner with schools to simplify E‑Rate planning and technology funding. From evaluating your network needs to helping with grant and E‑Rate submissions, our team ensures your projects are fully compliant and properly documented.

INDUSTRIES WE SERVE

Your Next Move Starts Here:

Contact us today to get started and discover how we can keep your systems secure, your staff supported, and your business moving forward.

Alpha Innovations by the Numbers

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Years Pioneering Managed Network Services

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Enterprise Customers

Countries Serviced

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Vendor Certifications & Exp Staff

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Customer Retention Rate

24/7 0

NOC

Square Foot World Class Data Center

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Major Compliance Certifications: HIPAA/SOC/PCI

Alpha Innovations simplifies complex technology into practical business solutions. We manage IT, communications, security, and backup systems – so you can focus on growth while staying fast, secure, and resilient in a changing market.

BUSINESS INFO

Mon-Fri:
8:00AM- 5:00PM
Sat: Closed
Sun: Closed

Phone:
(304) • 201 • 7485 – Helpdesk
(304) • 201 • 2616 – Sales
E-mail:
salesgroup@myalphainnovations.com
marketing@myalphainnovations.com

NEWSLETTER/SOCIAL MEDIA

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Managed IT Services – 24/7 Support,Cybersecurity & Cloud Solutions for Businesses

Managed IT Services – 24/7 Support, Cybersecurity & Cloud Solutions for Businesses

Managed IT Services – 24/7 Support, Cybersecurity & Cloud Solutions for Businesses

Managed IT Services – 24/7 Support, Cybersecurity & Cloud Solutions for Businesses

Combining Deep Expertise

With Cutting Edge Technology Solutions.

Providing Privileged Access

To Top-Tier Technology Ecosystems.

Genuine Human Connections

Ensuring A Collaborative Experience Tailored to Our Client's Needs.

Together With Our Partners

We Are Advancing the World Through Technology, and Creating Exceptional Experiences.

Years Pioneering Managed Network Services

Enterprise Customers

Countries Serviced

Vendor Certifications & Exp Staff

Customer Retention Rate

NOC

Square Foot World Class Data Center

Resolution NOC Service

Major Compliance Certifications: HIPAA/SOC/PCI

COMPANY

BUSINESS INFO

NEWSLETTER/SOCIAL MEDIA

HEADQUARTERS

DATA CENTER 1

Office Hours:

NOC Service Desk:

Headquarters:

Global Data Center:

Managed IT Services –
24/7 Support,
Cybersecurity &
Cloud Solutions
for Businesses

Managed IT Services – 24/7 Support,
Cybersecurity & Cloud Solutions
for Businesses

Managed IT Services – 24/7 Support,
Cybersecurity & Cloud Solutions
for Businesses